Patient Rights

Patient Rights

As a patient of Middle Park Medical Center you have the right:

  • To choose a personal attending physician.
  • To consistent delivery of care without regard to race, religion, color, gender, sexual preference, national origin, age, disability, marital status or ability to pay.
  • To be informed of your rights in a language you understand and communicate in your native language with other individuals or providers for the purpose of acquiring or providing any type of information, treatment and care services.
  • To be treated with consideration, respect and full recognition of personal dignity and individuality including privacy in physical examinations, interviews, discussions, services and care for personal needs.
  • To know the identity and professional status of individuals who provide services to you and to know which physicians and other practitioners are primarily responsible for your care.
  • To be assured that personnel providing care are qualified through education and training experiences to carry out the services for which they are responsible.
  • To exercise your right as a patient/resident of MPH.
  • To be fully informed at the time of admission of any proposed treatment or procedure and services available.
  • To be fully informed through an Informed Consent of the specific service components to be provided.
  • To participate fully in planning and implementing a Plan of Care.
  • To accept or refuse service.
  • To have your family member, guardian or legally authorized person make decisions on your behalf if you become medically incapable of understanding treatments and/or are unable to communicate your wishes.
  • To have a family member or representative of your choice notified promptly of your admission to MPH-G.
  • To the opportunity for you or your legal representative to review or receive a copy of your medical record in accordance with Federal and Colorado State law.
  • To CONFIDENTIALITY of service records, communications and personal information.
  • To reasonable continuity of care and service and reasonable responses to any reasonable request you may make for service.
  • To information and education regarding Advance Directives and to have your wishes respected with regard to Advance Directives.
  • To receive information from your physician about your illness, the course of treatment and your prospects for recovery in terms you can understand.
  • To receive a complete explanation of your medical condition, illness and course of treatment prior to discharge or transfer to another facility.
  • To receive upon admission, a copy of MPH’s billing policy and receive a copy of your bill and, upon request, an explanation of any charges.
  • To be free from verbal, physical, sexual, psychological abuse or neglect or harassment.
  • To a secure and safe environment.
  • To be treated with dignity, respect and compassion at all times.
  • To voice grievances, suggest changes and communicate confidentially, without consequence, fear of disruption of services, fear of reprisal or fear of discrimination.
  • To receive necessary instructions for home care and, when medically appropriate, assistance in obtaining care in a non-acute healthcare facility.
  • To remain free from seclusion or restraints of any form that is not medically necessary, or is used as a means of coercion, discipline, convenience or retaliation by staff.
  • To leave the facility even against the advice of your physician.
  • To be advised of MPH-G’s grievance process.
  • To know which facility rules and policies apply to your conduct while you are a patient.
  • The patient has the responsibility:
  • To treat other patients and hospital personnel with dignity, respect and consideration who have the right to be free from verbal, physical, sexual and psychological abuse.
  • To be responsible for being respectful of your personal property and that of other person in the facility.
  • To follow facility policies and procedures.
  • To provide, to the best of your knowledge, accurate and complete information about all matters relating to your health including present complaints, past illnesses and hospitalizations.
  • To report any changes in your condition and to make it known whether your clearly comprehend the course of your medical treatment and what is expected of you.
  • To follow the Plan of Care recommended by your physician including instructions of nurses and other health personnel as they carry out this plan.
  • To be responsible for your actions should you refuse treatment or not follow the physician’s orders.
  • To keep appointments and notify your physician or the hospital when you are unable to do so.
  • To notify the Business Office of any changes in financial status that may affect payment for services received.
  • To assuring the financial obligations of your hospital care are fulfilled as promptly as possible.
  • To inform MPH-G of any changes or additions to your Advance Directives.

In addition to the rights of adult patients, children / adolescents and their parents / guardians shall have the following rights:

  • Respect for each child and adolescent as a unique individual
  • The care-taking role and individual response of the parent.
  • Provision for normal physical and physiological needs of a growing child to include nutrition, rest, sleep, warmth, activity and freedom to move and explore.
  • Consistent, supportive and nurturing care that meets the emotional and psychosocial needs of the child, fosters open communication and encourages human relationships.
  • Provision for self-esteem needs which are met by attempts to give the child.
  • The reassuring presence of a caring person, especially a parent.
  • Freedom to express feelings or fears with appropriate reactions
  • As much control as possible over both self and situation